The result - Nothing.
"Sorry, I spoke to the store manager, and they wont deliver or pick up from your address"
Thats it, I am done fighting with these people.
Obviously they have no concern for customer service - even when they sell you damaged goods.
I shall return this furniture, get it replaced and go on with my life.
I make a solemn vow never to purchase anything at this company again.
I learned a very valuable statistic a long time ago.
For every satisfied customer you create, they tell at least 2 - 3 people.
For every dissatisfied customer, they tell at least 10-15 people, who then tell another 2-3 people each.
You do the math.
So Value City, I'm done with you.
3 comments:
Will this thing fit in our Durango? I don't know if Phil contacted you today, but you are welcome to use it if you need to. We will be around tonight if you so wish to borrow it...just please do not drive into the building with our car, or run over the store manager...Maybe you should let Marci drive!!!
I feel your pain! That sucks!
Dude, this whole situation stinks. I got angry reading your post.
Anyways, you did a great job tonight playing. Tone sounded great.
Hope you and Marci have a great evening!
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